irritating people.... poor services

today i already have a very hectic day at work and yet, i have to be bugged by inconsiderate people and on top of that, irritating...

received a call from an insurance company affiliated to a credit card company, trying to sell me an travel + hospitalisation policy while i am in the midst of trying to decipher my chinese email and attempting to craft a reply. the conversation goes like this:

she: hello, erm.. is this ms choy... s. f.?
me: yes?
she: i am calling from XX insurance company, we have a travel+hospitalisation policy together with YY credit card company. this policy covers you $100,000 for overseas hospitalisation.... *blah blah blah*...
me: (silence cos i wasnt concentrating on her)
after 5mins ...
she: you know, this is a very good policy and only cause you $24.10 per month and we will rebate you 50% every 5 years... *blah blah blah*
me: (trying hard to butt in to stop her)
she: why not you give me your details and the policy will be sent to you in 2 weeks' time.. *blah blah blah*
10 minutes passed... finally...
me: sorry, i am not interested. already have all the above you mentioned.
she: no, but you should really get it. alot of the clients from YY credit card company were very satisfied with this policy...
me: sorry i am in a meeting
she: this covers you up to ..... *blah blah blah*
me: really.. i am in a meeting (getting frustrated)
she: you can really consider this... *blah blah blah*
me: look, i am really in a meeting (frustrated)
she: uh... okay... why not i call you tmr?...

this entire conversation took up almost 20mins of my time! what i am most irritated with was that she didnt even ask if i have the time to hear her talk!? she just happily continued with her speech and she didnt even bother to hear what i had to say... of course not saying that YY credit card company gave them my contact details! how i wised i could just slam her down on the phone!

and the 2 taxi trips that i had this evening were certainly not pleasant either. one of them drove as if that merz cab was a F1 racing car. i have the feeling of being thrown back in my seat everytime he tried to drive off. i felt like vomitting but luckily i didnt have any food.

the other cab uncle talked non-stop to me on the cab, kept on complaining about how he wonders why chinese goes with indian, scolding people who didnt keep to the pedestrian crossing, never buy to-to, lawsuit he has cos someone hit into his cab etc etc etc... from chinatown back to my office was just a straight road down keppel road, he ended up going up ecp, drove to marina south and out by prince edward road... i cant help it but telling uncle that he need not drove up the expressway in the first place.

guess what he said? "oh yah loh! i wanted to drive faster for you ma, then end up going the wrong way. sorry ah! i know i wrong thats why i said sorry. the most i deduct the fare later la" this sounds like he being caught by me to drive the loong route. when i reached the taxi stand, he deducted $0.50 0ff my fare! you mean for that stretch of road, it only cost $0.50?!

i just wanted to jump out of his cab so i didnt bother to argue with him. did i mentioned that his car was jerking all the time? bet it is worse than me driving... no wonder he got crashed at the back of his cab.

what a day... how can singapore customer services improve with such drivers and tele-marketeers?